Refunds will only be issued if the product is out of stock at the time of dispatch.

We do not offer refunds for reasons such as size issues, change of mind, or delayed delivery (unless the product is unavailable).

Cancellation Policy
Once the payment is completed, the order cannot be cancelled under any circumstances.

Please double-check your order details before completing your purchase.

Exchange Policy
We offer exchanges under the following conditions:

If We Send the Wrong Size:
If the size you receive is different from what you ordered, we will process the exchange at no extra cost to you.

Mandatory Parcel Opening Video
To ensure a fair and transparent resolution process, the following condition is mandatory:

A parcel opening video is required for any claim related to incorrect product, damage, or missing items.

The video must:
Start from the moment you receive and begin to open the parcel.
Be uncut and clearly show the entire unboxing process.
Without this video, we will not be able to process any claims, exchanges, or refunds.